Slack, Nigel

Operations strategy - 3. ed. - Nueva York : Pearson/Prentice Hall, 2011. - xxii, 434 p. : il.

Contenidos: 1. What is operations strategy?.-- 2. Operations performance. -- 3. Capacity strategy. -- 4. Supply network strategy. -- 5. Process technology strategy. -- 6. Improvement strategy. -- 7. Product and service development and organization. -- 8. The process of operations strategy sustainable alignment. -- 9. The process of operations strategy substitutes for strategy?. -- 10. The process of operations strategy implementation? Case studies.

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